Privacy Policy

1. Overview

FasterHost, Inc. ("FasterHost", "we", "us") provides web, cloud and server hosting services. This Privacy Policy applies to our website, control panel, and hosting services. By using our services you agree to the practices described here.

2. Information we collect

We collect information you provide directly and information generated automatically when you use our services:

• Account data — name, email, billing address and payment details you provide at signup.
• Service data — the domains, files, databases and content you host with us.
• Technical data — IP address, browser type, device information and log data.
• Usage data — how you interact with our website and control panel.

3. How we use your information

We use your information to provide, maintain and improve our services; to process payments and prevent fraud; to provide customer support; to send service and security notices; and to comply with legal obligations. We do not sell your personal data.

4. Legal bases (GDPR)

Where the GDPR applies, we process personal data on the bases of contract performance, legitimate interests (such as securing our network), consent (for marketing), and legal compliance.

5. Cookies & analytics

We use essential cookies to operate the site and control panel, and privacy-respecting analytics to understand aggregate usage. You can control non-essential cookies through your browser and our consent controls.

Our referral analytics record, for each visit, which website or advertisement sent you here, the page you landed on, your device type, and the country your network provider reports. We do not record your IP address, and we do not store the advertising click identifiers (such as gclid or fbclid) that ad platforms append to links. A single cookie, fh_v, marks a visit as already counted for thirty minutes so that reading several pages is recorded once rather than once per page; it holds no identifier and is not shared with anyone.

6. How we share information

We share data only with trusted processors who help us operate — such as payment providers and infrastructure partners — under strict contractual safeguards, or when required by law. All processors are bound by confidentiality and data-protection obligations.

7. Data retention

We retain account data for as long as your account is active and as needed to comply with legal, tax and accounting requirements. Hosted content is deleted after account termination in line with our backup rotation.

8. Security

We protect your data with encryption in transit and at rest, network isolation, continuous monitoring and strict access controls. No system is perfectly secure, but we work hard to safeguard your information and will notify you of any breach as required by law.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, port or restrict processing of your personal data, and to object to certain processing. To exercise any right, email privacy@fasterhost.in and we will respond within the timeframes required by law.

10. International transfers

We operate data centers on multiple continents. Where we transfer personal data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced by email or in the control panel, and the "last updated" date above will reflect the revision.

12. Contact us

Questions about privacy? Email privacy@fasterhost.in or write to our Data Protection Officer at VDO Colony, Hathras Junction, Uttar Pradesh 204102, India.

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This document forms part of your agreement with FasterHost, Inc., VDO Colony, Hathras Junction, Uttar Pradesh 204102, India. For anything unclear, email support@fasterhost.in.